Effective Date: 1/4/2026
This Refund Policy applies to products and services sold by Alphavikings ehf. through alphavikings.is.
We sell digital and online products and services, including but not limited to:
Because these products and services are delivered digitally and may be accessed immediately after purchase, refunds may not be available once a product, service, subscription, or app access has been delivered, activated, downloaded, or accessed, except where required by applicable law.
As our products are digital in nature, they cannot be physically returned.
If you purchase a recurring subscription, you may cancel future renewals at any time by following the cancellation instructions in your account or by contacting help@alphavikings.is.
Unless otherwise required by law:
If you purchase remote coaching services, any specific cancellation, scheduling, or rescheduling terms communicated at the time of purchase will also apply.
If coaching access, programming, or service delivery has already begun, refunds may be refused except where required by law.
If you believe you were charged in error, charged more than once, or experienced a technical billing issue, please contact us promptly at help@alphavikings.is so we can review the matter.
Nothing in this Refund Policy limits any mandatory consumer rights that apply under Icelandic law or other applicable consumer protection law.
If you have any questions about refunds or cancellations, contact:
Alphavikings ehf.
Daggarvöllum 6A
221 Hafnarfjörður
Iceland
Personal Contact: asgeir@alphavikings.is
Support: help@alphavikings.is
Phone: 6123535
